Contact OmniMed Solutions

Get in touch with our team for inquiries, support, or partnership opportunities

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We'd Love to Hear From You

Whether you have questions about our products, need technical support, or want to discuss partnership opportunities, our team is ready to assist you.

Contact Information
Headquarters

Arada Sub-City, Near Ras Desta Yohanes Church
Addis Ababa, Ethiopia

Phone

+251 96 969 5050/+251 93 729 4306

Email

info@omnimedsolutions.com

Working Hours

Monday - Friday: 8:30 AM - 5:30 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: 10:00 AM - 2:00 PM

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Customer Support

Our dedicated support team is available 24/7 to assist with any technical issues or questions about our products.

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Service & Maintenance

Schedule maintenance or request service for your medical equipment with our certified technicians.

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Partnerships

Interested in becoming a distributor or partner? Contact our business development team.

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HAVE QUESTIONS?

Frequently Asked Questions

Find answers to common questions about our products and services.

Our main office in Addis Ababa is open Monday through Friday from 8:30 AM to 5:30 PM and Saturdays from 9:00 AM to 1:00 PM. However, our technical support team is available 24/7 for emergencies.

You can request a product demonstration by filling out the contact form on this page, calling our sales team at +251 96 969 5050, or emailing sales@omnimedsolutions.com. We'll schedule a convenient time to demonstrate the equipment at your facility or ours.

Yes, all our equipment comes with professional installation by certified technicians. We also provide comprehensive training for your staff to ensure proper operation and maintenance of the equipment. Training can be conducted at your facility or at our training center.

We provide a 6-month warranty on most of our products, covering defects in materials and workmanship under normal use. This warranty is offered directly by us, not the manufacturer. Extended warranty options may also be available for purchase. For complete warranty terms and conditions, please contact our sales team.

You can request service by calling our 24/7 support line at +251 96 969 5050, emailing service@omnimedsolutions.com, or through the customer portal on our website. For emergency service requests, please call our support line directly.

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